Tuesday, 24 March 2020
Important Update on COVID-19 from Face the Future
To all of our patients and customers,
Firstly, we hope that you and your families are all fit and well and following the guidance provided by the Government in an attempt to slow down the spread of COVID-19 and reduce the infection rate.We want to take this opportunity to update you on our own actions as a result of the continually evolving situation we all find ourselves in.
It's with a heavy heart that Face the Future Clinic will close its doors from the close of business on Monday 23rd March 2020 until the 1st May 2020 or until the Government deems it safe to reopen.
The health and wellbeing of our wonderful staff, patients and their loved ones must come first, and we must support our fabulous NHS and other essential services by following Government advice.Our online shop will remain open as long as it feasibly can to make sure you can access your skin products during this difficult time. Online skin tests are still available, and our telephone lines remain open for customer services and product information.
Where possible, we are allowing staff to work from home for their safety, but our outstanding logistics professionals are continuing to deliver the exceptional level of service they always maintain.
As the situation changes and evolves, our services may have to adapt, but for now, it is business as usual.
All future in clinic bookings will be open to reschedule from the 1st May, unless things change again and we will of course keep you constantly updated via our website, blogs, social media platforms and email.
If you would like more personalised advice on your current skin treatments or products Kate, Kimberley and Claire will still be available remotely, either by email, telephone or Skype / FaceTime. Please contact them initially on the following email - firstname.lastname@example.org. We want to continue the personal service we love offering our patients for as long as we can.
When the time comes to re-open please remember to ring and double check / rebook your appointment details, but most importantly keep safe through this difficult time.
You can read our previous announcement here: Face the Future: Coronavirus Update.
We look forward to seeing each and everyone of you soon.
Julia, Kate and all of the team.