Face the Future Advanced Skin Clinic - Aiming to re-open 27th July 2020

To ensure the safety and wellbeing of both our patients and clinicians, we will be asking patients to help by following and co-operating with the below:

Thank you for your cooperation

  • All patients will be sent a patient screening form via email to be completed prior to attending your appointment.
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  • If you are shielding (after receiving a letter from your GP or Hospital) then unfortunately you will not be able to book in for an appointment.
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  • Please arrive on time to your appointment in order to reduce the amount of people in the waiting area. If you arrive early you may be asked to wait in your car.
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  • Please follow the signs as we now have a new clinic layout with a separate entrance and exit, as well as a doorbell system for entry. The new entrance can be accessed behind the clinic.
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  • Please attend your appointment alone, if you need to be accompanied they will be asked to wait in the car.
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  • Patient temperature checks will be taken on arrival and if you do not bring your own mask, you will be handed one to wear.
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  • All patients will be required to sanitise their hands upon entering the clinic. Hand sanitising stations will be available in the reception, waiting area and treatment rooms.
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  • Please reduce the amount of personal belongings you bring into clinic for your appointment.
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  • There will be no refreshments offered in clinic. No magazines, leaflets or information will be available in the waiting area.
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  • Please follow the clinic signage and maintain a 2 metre distance from other patients and clinicians as much as possible.
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  • Appointments will be staggered to limit the number of people in clinic at any one time and to allow time for thorough sanitation between appointments.
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  • All patients will be asked to wash their hands within the treatment room before and after treatment.
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  • Toilet facilities will be closed (unless required for medical reasons).
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  • There will be no cash payments, only card or contactless.
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  • Clinicians will be in full PPE when carrying out treatments.
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  • There will be a phased re-opening, which means not all treatments will be available straight away. There will also be revised opening hours.
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  • Patients will be required to have another patch test for laser/tattoo/IPL if they have not had treatment in the last 6 months.
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  • Please be aware that our cancellation policy may have changed since your last visit, we will require a deposit of £25 or £50 (depending upon the cost of consultation / treatment) to secure your appointment. This is redeemable against the cost of treatment or refunded when the treatment is free of charge. Failure to adhere to the 24 hour cancellation / rescheduling policy will result in loss of the deposit. If you are on a pre paid course you will not be required to pay a deposit, however failure to follow the cancellation policy will result in the loss of one of the course sessions.

Watch our Clinic Re-Opening Video:

In association with
Allergan
Danne Montague-King
Dermaviduals
Genuine Dermaroller
Environ



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