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Be aware of fake Dermamelan products
We were recently contacted by someone who purchased Dermamelan maintenance cream from ebay and was concerned as to the authenticity of the product. The cream, was an unusual colour and looked different to previous products purchased.
We suggested the client posted the product out to us for closer scrutiny. On closer inspection of the product (see below how the tampered Dermamelan compares to our authentic Dermamelan) it is obvious the right hand jar is not authentic.
As you can see, it looks like the maintenance cream has had some other product mixed and added to the residual of the original product. It is quite difficult in this example to establish if the product is genuine because the retailer has used genuine dermamelan packaging but the contents are not genuine.
The person who bought this product from ebay is now currently in a dispute with the buyer to get her money back (which is proving difficult and time consuming). She bought the item from an ebay seller based in Belgium and there are other sellers from around the world selling these products on ebay, and other non authorised websites.
If you are buying products please ensure you know the source because you can make the pigmentation far worse if its not the correct product.
For authentic Dermamelan / Mesoestetic products and genuine honest advice on what products are best for you skin, visit our advanced skin clinic, or call us today on 0113 282 3300 for more information.
Face the Future – Official Authorised Mesoestetic & Dermamelan Stockists
3 Responses to “Be aware of fake Dermamelan products”
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Hi, I had the dermamelan mask done 16 weeks ago & initially had fantastic results, but now my pigmentation is coming back!!…im on my second jar of cream & both creams seem to be different in colour & texture, one was what i got from the clinic i had treatment done & one from yourselves…..How do you know what is the genuine article??…I too have been tempted to buy of ebay as you can get it cheaper, it is so frustrating!!!!!!……any advice?
Hi Mandy
If you initially went to an official Dermamelan clinic I think you can be sure the product was genuine. Dermamelan is mixed in a lab in batches so you do difference in colour, but the colour should be consistent and uniform throughout the jar. If you look at the picture, you can see there’s different colours in the fake one. The rule of thumb is if it is an offical supplier the product will be genuine and of course if it looks too good to be true, i.e. too cheap, then it is highly likely that it will be a fake. Any official distributor of Dermamelan cannot sell products on ebay etc. It is against the trading rules of the Dermamelan company.
Other things to bear in mind with Dermamelan is:
1. Keep the product, in the box, in the fridge and definitely away from direct light.
2. Whilst using Dermamelan, you must use a correct UVA / UVB sun block and the Complete Moisturising Sunblock by Mesoestetic is the correct product. This is available at – http://www.facethefuture.co.uk/shop/mesoestetic/solar-line/complete-moisturizing-sun-block/prod_216.html
3. If your skin becomes dry whilst using Dermamelan, use Hydra Vital Factor-K. This is available at – http://www.facethefuture.co.uk/shop/mesoestetic/facial-line/hydra-vital-factor-k/prod_196.html
4. Do not overuse the product, if unsure please consult with the clinic that performed the original Dermamelan mask as they have seen your actual skin.
5. Sometimes Dermamelan is slow to react, but just be patient.
Hope this clears up any concerns you may have had.
Face the Future – Authorised Dermamelan Clinic
http://www.facethefuture.co.uk
I have just purchased dermamelan online from ebay and just seen about people selling it as a fake, wish id read this first!